.png)
Frequently Asked Questions
Trusted by Providers Nationwide. Specialized in Complex Claims.
We work with healthcare providers across the country, bringing deep expertise in high-dollar claims and the unique challenges of specialty services—including pain management, surgical practices, and care for individuals with special needs. Our goal is to simplify the billing process, maximize reimbursements, and support your practice with clarity and confidence every step of the way.
Answers Your Team May Need
Do you only work with providers in Michigan?
Not at all. While we’re proudly based in West Michigan, we support providers across the country. Our systems, tools, and experience allow us to serve practices nationwide with the same level of excellence.
What types of specialties do you support?
We specialize in high-dollar and complex claims, with extensive experience in pain management, outpatient surgery, behavioral health, special needs care, multi-physician specialties, and more. If your specialty requires nuanced billing—chances are, we’ve done it.
Can you work within our existing systems?
Yes. We integrate directly with your existing EHR, billing platform, or paper-based system. Our team adapts to your workflows to ensure a seamless and non-disruptive experience.
Do you provide support with denied claims?
Absolutely. We manage denials end-to-end—including root cause analysis, appeals submission, and ongoing prevention strategies—so you can recover lost revenue and reduce future issues.
How quickly can we get started?
In most cases, we can get things rolling quickly. During your consultation, we’ll align on your needs and set a clear, efficient timeline to get started.
Do you offer custom service packages?
Yes. Whether you need full revenue cycle management or support in specific areas like A/R follow-up or billing, we tailor our services to meet the unique needs of your practice.
What makes West Michigan Revenue Cycle Specialists different?
We pair decades of hands-on billing experience with technology-enabled workflows. Our team understands the nuances of complex claims and specialty care, and we prioritize transparency, speed, and trust in every client relationship.
Are your processes HIPAA compliant?
Yes. We follow strict HIPAA compliance protocols to protect patient information and ensure all systems and processes meet industry security standards.
How do you communicate progress and updates?
We maintain clear and consistent communication with every client. You’ll receive regular reporting and status updates, and we’re always available to discuss your account, address concerns, or pivot when needed.
Do you charge flat fees or percentage-based rates?
Our pricing is flexible and based on your needs. We offer both flat-rate and percentage-based options, depending on service scope and volume. During your consultation, we’ll provide transparent pricing aligned with your goals.